Renewals need ownership, timing, and document visibility
Renewal rules
Define reminders by line of business, renewal date, producer, client segment, and required review steps.
Producer-controlled automation
Automation can draft reminders and create tasks. Licensed advice and coverage discussions stay with the agency.
What staff should see
Show upcoming renewals, contacted clients, missing documents, reviews complete, and policies at risk.
What owners should see
The owner should see workload, overdue renewals, and follow-up outcomes before renewal season gets messy.