Forecasting and planning
Estimate demand, workload, or resource needs from historical patterns. Compare predictions with a straightforward baseline before relying on them.
AI & automation / Applied machine learning
Forecast demand, classify incoming work, or flag unusual behavior. We build and evaluate machine-learning systems around a specific decision—not a promise that more AI will solve everything.
Based in Bloomington, Illinois. Working with teams across the United States.
Where it fits
Machine learning makes sense when patterns are too complex for a simple rule and you have data that can support a reliable test. We start by checking both. Sometimes the right answer is a better data pipeline or a clear rule, not a new model.
Estimate demand, workload, or resource needs from historical patterns. Compare predictions with a straightforward baseline before relying on them.
Sort documents, support requests, or operational events into useful categories, with confidence thresholds and a review path for ambiguous cases.
Surface readings or transactions that deserve attention. Tune alerts around the cost of missed issues and unnecessary interruptions.
What we deliver
We do not promise a target accuracy before evaluating representative data. Deployment depends on the test results, the cost of errors, and whether an operator can intervene when needed.
How we work
Start with a free fit conversation. We will discuss the requirement, decide what needs a closer look, and quote the next useful scope privately.
Specify who will use the output, which data they can access, and what a mistake would cost.
Separate evaluation data from development data and compare with the current process or a simple rule.
Roll out to a limited workflow first. Monitor changing data, error patterns, and whether people can act on the result.
Before we start
No. A chatbot is an interface. Machine learning may power forecasts, classifications, or recommendations without a chat screen. We choose the approach based on the task.
We will identify the specific gaps before proposing a model build. Data collection, labeling, or integration may be a smaller and more useful first engagement.
You do not need a finished brief. Bring the idea, the existing system, or the part of the work that is not working.